We are so honored and pleased to see the return of guests who have stayed with us at various times over the last few years. It is fun to hear about their accomplishments or various life changes, and it really makes our life easier since they are familiar with the house, the coffee pot, the fire pit and of course, the cookie jar. It warms my heart when they request a particular breakfast item. Several times, guests have become good friends and book the same weekend the following year.
In recognition of our gratitude for the 2nd, 3rd, 4th and 5th timers, we give our guests ”The Pearl of Seneca Lake” mugs the first time they are with us, and wine glasses and/or buffet plates for subsequent visits. We have a very special surprise for guests who have stayed with us for 10 days or more. We’ll keep that a secret to really make it a surprise.
Peter, being a mathematician, tells me that over the last 5 years, we have averaged 32-35% returning guests. For the 2011 season, our returning guest rate remains at 35%, and many times potential returning guests are not able to come because they tried to make reservations too late.
Thank you all for staying with us and for your love and friendship. We are truly blessed.